Return Policy
While we maintain a strict non-returnable policy, we understand that there may be rare exceptions, such as:
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will require a photo & package opening video of the damaged product. Upon review, we offer a replacement or store credit.
Incorrect Items: If you receive an incorrect item, please contact us within 7 days of receiving your order. We will arrange for the correct item to be sent to you at no additional cost.
Shipping Costs
- We do not refund original shipping costs unless the return is due to our error (e.g., incorrect or defective item).
- Customers are responsible for return shipping costs if an exception is granted.
Note:
We recommend carefully reviewing the product description, sizing information, and photos before making a purchase. If you have any questions about a product, please contact us before placing your order.
Thank you for shopping with Us!